About us
Deeplovefun has been deeply involved in this industry for many years
offering our clients thousands of sexual health and wellness products in addition to a large variety of adult novelties and accessories.
Our goal is simple: We don’t just make toys. We create instruments for connection.
Deeplovefun respects your privacy and allows you to shop online with confidence.As a certified online retailer, we offer a wide selection of sex toys, ensuring there's something for everyone. Whether you're looking for a quiet night in or exploring new pleasures with your partner, you can be assured of our services.
Privacy Policy
At Deeplovefun ,we do not sell or disclose your personal information to third parties in any way. We know that your privacy and security are paramount when shopping online. All your personal information will be kept strictly confidential and will only be used for data research analysis within Deeplovefun's China area. If you have any questions or concerns about our privacy policy, please contact Deeplovefun customer Service at service@deeplovefun.com
Frequently Asked Questions
Can I place my order over the phone?
All orders must be placed online. We cannot place an order over the phone.
I have a Deeplovefun coupon code, how do I redeem it?
All coupon codes can only be applied to your shopping cart before checkout. When viewing your shopping cart, the system will prompt you to enterthe discount code. Simply enter your coupon code into the dialog box marked "Coupon Code" and click "Apply Coupon" . Your discount will be automatically applied to your cart's subtotal. Before checkout, you can view the discount amount in the'Shopping Cart Totals."
When will my order arrive?
All orders are processed and shipped within 7 business days of receiving payment. Standard delivery time is 14 to 21 business days (excluding weekends and holidays). Delivery time may vary depending on your location.
Can I cancel my order?
In most instances, your order is processed and shipped within the same day that it is placed. There is therefore no way to cancel an order once it has been submitted. Please order carefully.
How much is shipping?
If your order total exceeds $400 before tax, you are eligible for free shipping. For orders under $69, shipping costs will be calculated at checkout based on standard shipping rates. If you have any questions, please contact our customer service team at service@deeplovefun.com
About shipping method
FedEx.
We'll email you shipping confirmation and a tracking number the same day your order ships.
What will my order look like when it arrives?
All orders shipped through Deeplovefun are shipped discreetly in boxes or bags. Our company name or the contents of the package will not be printed on the packaging. Discreet shipping is important to us.
What is return policy?
Any products designed for contact with any body part are non-returnable. Due to the intimate nature of the products we sell, and for the health, safety, and peace of mind of our customers, these products are considered used once they leave our warehouse. No products can be resold, and therefore cannot be returned. Please understand! This includes,but is not limited to: vibrators, dildos, douche and enema kits, anal toys, beads and plugs, cock and ball devices, cock rings, cock sleeves, gags and ropes, lingerie and men’s wear, lubes, massage oils, condoms, and body paints.
How do I unsubscribe from the newsletter?
You can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of the newsletter.
How to contact ?
All inquiries can be sent to us via email at service@deeplovefun.com. You can also contact us via our contact page